fb677 Privacy Policy — Your Information Is Fully Protected
We treat your personal information with the utmost care. Read this policy for full details on how fb677 collects, uses, and protects your data.
Introduction and Scope
fb677 is a trusted online casino and betting platform built with Bangladeshi players in mind. This privacy policy applies to the collection, storage, processing, and use of personal information you provide while using our platform. We ask that you read this policy carefully before using the fb677 website, mobile application, or any of our digital services.
By registering on our platform or using any of our services, you are considered to have given your consent to the terms of this privacy policy. This policy may be updated from time to time, and the latest version will always be available on this page.
SSL Encryption
All your information is kept secure through SSL encryption technology.
Secure Storage
Your information is stored in encrypted form on secure servers.
Fair Use
Your personal information is used only for the stated purposes.
What Information We Collect
fb677 collects various types of information in order to provide its services. A description of this information is given below:
2.1 Personally Identifiable Information
During the registration process and while using our services, we may collect the following information:
- Full name and date of birth
- Email address
- Mobile number
- Residential address
- National ID card or passport information for identity verification
- Payment-related information (bKash, Nagad, Rocket, Upay, bank account number)
2.2 Automatically Collected Information
When you use the fb677 platform, certain information is collected automatically:
- IP address and browser information
- Device type, operating system, and screen resolution
- Session information and login time
- Gaming activity history and betting records
- Information obtained through cookies and tracking technologies
- Geolocation information (at the country level)
2.3 Information Received from Third Parties
In some cases we may also collect information from third parties, such as identity verification services, payment processing companies, and fraud prevention services. This information is used solely to ensure the security and protection of your account.
How Your Information Is Used
fb677 uses the information collected about you for the following legitimate purposes:
3.1 Account Management and Service Delivery
- Creating, verifying, and managing your account
- Processing financial transactions including deposits and withdrawals
- Providing a personalised gaming experience
- Sending bonus and promotional offers
- Ensuring the benefits of the VIP programme
3.2 Security and Fraud Prevention
- Protecting your account from unauthorised access
- Detecting and preventing fraudulent activity
- Complying with anti-money laundering (AML) policies
- Completing age verification (for users aged 21 and above only)
3.3 Customer Service and Communication
- Responding to your questions and complaints
- Providing 24/7 live chat support
- Sending necessary service-related notices
- Informing you about platform updates and changes
3.4 Responsible Gaming
By analysing your gaming activity data, we can identify potentially problematic behaviour and provide support through responsible gaming tools. To learn more, visit our Responsible Gaming page.
Cookies and Tracking Technology
fb677 uses cookies and similar technologies to improve the functionality of its platform and your experience.
4.1 Essential Cookies
These cookies are essential for the core functionality of the website. They are used to maintain login sessions, perform security verification, and save language preferences. These cookies cannot be disabled.
4.2 Functional Cookies
These cookies help remember your preferences and provide a personalised experience, such as your preferred game categories, display settings, and other choices.
4.3 Analytical Cookies
These cookies help us understand how users are using the platform. The information obtained through them is completely anonymous and we use it only to improve the quality of our services.
You can manage cookies through your browser settings. However, disabling certain cookies may limit some features of the platform.
Data Sharing and Disclosure
fb677 never shares your personal information with third parties for the purpose of selling or renting it. However, sharing information may be necessary in certain circumstances:
5.1 Service Provider Partners
We work with selected third parties to provide services such as payment processing (bKash, Nagad, Rocket, Upay, bank transfer), technical infrastructure, and customer support. These partners operate under strict confidentiality agreements and may use information only for specified purposes.
5.2 Legal Obligations
Information may need to be disclosed due to court orders, lawful requests from law enforcement agencies, or other legal obligations. In such cases we provide only the minimum information required.
5.3 Business Changes
In the event of a business merger, acquisition, or asset sale, user information may be transferred. We will notify you by email before any such change takes place.
5.4 International Data Transfers
Our servers and service provider partners may be located outside Bangladesh. In such cases your information may be processed in another country. However, wherever information is processed, we ensure the same standard of protection described in this privacy policy.
Data Security Measures
fb677 has adopted industry-standard security measures to keep your personal information secure:
SSL / TLS Encryption
All data exchanged between you and our servers on our platform is secured through SSL/TLS encryption.
Firewall Protection
Advanced firewalls and intrusion detection systems protect our servers from unauthorised access.
Two-Factor Authentication
Your account has the option to use Two-Factor Authentication.
Regular Security Audits
Our security systems are regularly audited and any vulnerabilities are resolved promptly.
Although we are committed to ensuring the highest level of security, no method on the internet is completely secure. Use a strong password to keep your account safe and do not share your login details with anyone.
Data Retention Period
fb677 retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:
- Active account information: retained for as long as the account remains active.
- Transaction records: retained for a specified period in accordance with financial regulatory requirements.
- Identity verification documents: retained for a specified period in accordance with legal obligations.
- After account closure: some information may be retained for a limited period for fraud investigation and legal requirements.
After the designated period has ended, information is securely deleted or anonymised so that it can no longer be linked to any individual.
Your Rights and Controls
As a registered user of fb677, you have the following rights over your own personal information:
8.1 Right to Access Information
You can contact our customer service team at any time to view the personal information stored in your account.
8.2 Right to Correct Information
If there is any error in your information, you can request a correction through our live chat or by email.
8.3 Right to Delete Information
You may request the deletion of your account and the removal of associated personal information. However, some information may be required to be retained for a specified period due to legal obligations.
8.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional emails or other marketing communications, let us know through our live chat or use the unsubscribe link in the email.
8.5 Data Portability
Contact us to obtain a copy of your data. We will provide your personal information in a common format.
Protection of Minors
fb677 is strictly not intended for anyone under the age of 21. Our platform operates for users aged 21 and above only. Age verification is mandatory at the time of registration and we do not knowingly collect or store data from minors under any circumstances.
If we become aware that information from a person under the age of 21 has entered our system, that information will be deleted immediately and the associated account will be closed. To learn more about responsible gaming, visit our Responsible Gaming page.
Changes to the Privacy Policy
fb677 reserves the right to change or update this privacy policy as needed. If any significant changes are made, we will notify you in the following ways:
- A notice will be sent to your registered email address.
- A notification will be shown when you log in to the platform.
- The "Last Updated" date at the top of this page will change.
Continuing to use the platform after any changes indicates that you have agreed to the new policy. We therefore recommend reviewing this page regularly.
Privacy Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
Live Chat
Get in touch instantly with our 24/7 Bengali live chat support team.
Email us for privacy-related requests: [email protected]
We take all privacy-related requests seriously and do our best to respond as quickly as possible.
Got more questions?
Our customer service team is available 24/7 to support you. Reach out to us directly for anything you need.
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